Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: This includes your name, email address, postal address, phone number, and Steam ID/Trade URL when you register an account, place an order, or contact our customer service.
• Transaction Information: We collect details about purchases or orders you make on our website, including payment information (though we do not store complete credit card information).
• Technical Information: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Information: We collect information about how you use our website, products, and services, including the pages you visit, the time and duration of your visits, and the products you view or search for.
• Marketing and Communications Information: This includes your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including managing payments, delivering skins to your Steam account, and providing customer support.
• To create and manage your account, allowing you to view your order history, update preferences, and manage your personal settings.
• To communicate with you about orders, products, services, promotions, and events.
• To personalize your experience on our website by presenting products and offers tailored to you.
• To improve our website, products, services, marketing, and customer relationships.
• To detect, prevent, and address technical issues, fraud, and other illegal activities.
• To comply with legal obligations and resolve any disputes that we may have.

3. How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party vendors we use to support our business, such as payment processors, delivery services, and marketing agencies.
• Business Partners: Limited information may be shared with our business partners to offer certain products, services, or promotions.
• Legal Authorities: We may disclose your information where required by law, regulation, or legal process.
• Business Transfers: If we're involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties for marketing purposes without your consent.

4. Cookies and Tracking Technologies

CS Gaming Hub uses cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve how our website works.
• Functionality Cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. These measures include:

• Using SSL encryption for all data transmission
• Storing personal data on secure servers
• Limiting access to personal information to employees and contractors on a need-to-know basis
• Regular security assessments and updates to our systems

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have various rights regarding your personal data, including:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the information provided in the Contact section below.

7. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this website, make any purchases, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: